All customers will be responsible for complying with their country's importation laws and taxes (if applicable).

Free Shipping: 

Orders with free shipping are sent by Royal Mail 1st Class Signed For, this is a tracked service. Over 90% of packages arrive the Next Working Day, but packages may take longer to arrive. 

Next Day: £6.50

If you select Next Day it is guaranteed to arrive the Next Working Day before 1pm if ordered before 3.30pm. This is a fully tracked service and will need to be signed for. If ordered after 3:30pm on a Friday, or on a Saturday or Sunday your order won't be delivered until the next Tuesday. This also doesn't include bank holidays. 

All orders over £100 will automatically be sent on this service. 

EU Orders: £7.00

EU orders are sent on an International Tracked and Signed service. Packages aim to be delivered within 3-5 working days.

International Orders: £8.50

International orders are sent on an International Tracked and Signed service. Packages aim to be delivered within 5-7 working days. 

INTERNATIONAL ORDERS We are not responsible for any overseas taxes or customs charges applied to our goods and do not include these in our price; please refer to the policy in your country for further information on any applicable charges. We are not responsible for any goods lost in transit; we offer international tracked and signed delivery; this requires a signature upon delivery and gives a tracking number. Please ensure the address given is up to date.

Please note:

Please select next day delivery if you need your order to arrive quickly. Although most of the orders sent via free shipping arrive quickly we cannot guarantee they will arrive within a certain timeframe. Whereas, next day delivery (if ordered before 3:30pm that day), will guarantee the delivery of your order before 1pm the next working day. 

If there is an issue with the delivery of your order please contact us via email at hello@zuzujewellery.com. Please be patient whilst we invesigate the delivery issue with our courier. 

For International and more shipping policy Read Here.

Delivery Schedule
We deliver your order right away. We will normally send your order to you in 1-2 days business days. International orders are generally received in under 7 (working) days.

You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.

You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.